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Community Manager - Full Time - San Francisco at Heyzap in San Francisco, CA
About Us
- Heyzap is the largest mobile gaming community on Android and iPhone, helping millions of people discover mobile games and connect with friends or fellow gamers.
- Located in the heart of San Francisco, we are funded by top tier investors (Y Combinator and Union Square Ventures) and we have a super fast growing user base.
- In just 6 months, millions of users have downloaded our app and we are growing by over 50% every month.
- Heyzap powers millions of game discoveries every month for our users, with over hundreds of thousands of check-ins per day.
- Heyzap connects millions of game players together every month.
- We are a small, agile team and release code to production continuously. We use kick-ass modern technologies like node.js, MongoDB and Redis, or whatever the appropriate tool is to help us get shit done™.
- We work with the biggest game developers in the industry such as Digital Chocolate (Millionaire City), Pocket Gems (Tap Zoo), Zynga and Get Set Games (Megajump).
About You:
About You
- We're looking for a super star community manager, the kind of community manager that everybody loves.
- If you were a game character you would be Pokemon mixed with Gordon Freeman; a friendly problem solver
- You like to contact users and find out what they want to change about Heyzap
- You can emotionally connect to users and analytically navigate statistics.
- You know how to host the best parties
- You attract developers like a magnet
- You radiate a visible glow
Responsibilities
- Build our community by encouraging community contributions, discovering community issues and opportunities.
- Identify and maintain relationships with key community members and developers.
- Communicate with the community through email, chat, online forums, blogs and websites on game-related topics
- Plan and run physical developer events
- Obtain speaking positions and panels for the business team
- Be the face, both online and offline, of Heyzap to users
Requirements:
- Undergraduate degree or equivalent
- Previous online community management experience
- Previous event planning and production experience
- Uncover user problems with a detective-like ability
- Friendly and open attitude
- Excellent email etiquette
- Microsoft Office abilities
- Google docs, spreadsheets, calendars
- Outstanding problem solving abilities
- Knowledge of web or mobile gaming
- Team player
- The ability to go above and beyond the required task
- Leadership
- A 'go get it' attitude with the ability to take initiative
- Start-up experience
Bonus Points
- Expereince running developer community in addition to user communities
- Photoshop skills
- Presentation skills
Perks
- An exciting and challenging work environment.
- Fun team events
- Gaming industry parties
- Free lunches (there is such a thing at Heyzap)
- Book budget and large existing library
- Comfy aeron chair and hi powered machine
- Comprehensive medical and dental insurance
- Unlimited Xbox, Wii, Coke, Juices, Coffee, Tea, Snacks and Foosball.
- Commuter benefits
